Help article audit document for NeetoRecord help center

  • Remove "Here's how" and "How to", "Here are the steps", "follow the steps"

  • Make sequential steps 1, 2, 3, and list of items bullet points

  • Remove FAQs

  • Too much white spaces

  • Remove colon ":"

  • Use visit the, instead of navigate to

https://neetorecordhelp.neetokb.com/admin/articles/login-to-neetorecord-desktop-app/edit

  • perfect for short video

https://neetorecordhelp.neetokb.com/admin/articles/menu-icon/edit

  • replace these 3 images and 2 videos with gifs/video without audio

https://neetorecordhelp.neetokb.com/admin/articles/permissions-for-neetorecord-mac-app/edit

  • perfect for video

https://neetorecordhelp.neetokb.com/admin/articles/record-video-desktop-app/edit

  • Remove the screen recording indicator for mac. We are highlighting our problem for no reason

https://neetorecordhelp.neetokb.com/admin/articles/recording-only-a-part-of-the-screen/edit

  • perfect for gif

https://neetorecordhelp.neetokb.com/admin/articles/hide-control-bar-from-recorded-video/edit

  • perfect for gif

https://neetorecordhelp.neetokb.com/admin/articles/how-to-select/edit

  • Remove for Mac, does not add any value

  • Perfect for gif

https://neetorecordhelp.neetokb.com/admin/articles/app-in-background/edit

  • Many similar articles are adding screenshots to show where settings is. So do we have to take a screenshot of setting? Instead lets replace all this with a gif, cuz it can be done in 5s.

https://neetorecordhelp.neetokb.com/admin/articles/camera-specific-window/edit

  • do we need to write articles for what we don't do?

https://neetorecordhelp.neetokb.com/admin/articles/record-system-audio-in-mac/edit

  • this is a pro feature is in italics, have not seen it anywhere should we keep it that way.

https://neetorecordhelp.neetokb.com/admin/articles/troubleshooting-no-audio/edit

  • idk what to do about this. it is saying we use a modal for so and so reasons.. why??

https://neetorecordhelp.neetokb.com/admin/articles/how-to-upgrade/edit

  • I've made the call on this help article, it was not published, but we need to publish it

  • It was in chrome extension tab, but I've moved it to Account category

https://neetorecordhelp.neetokb.com/admin/articles/limitations/edit

  • This article highlights the limitations on chrome extension, but that we are covering in the first category, can we remove this.

https://neetorecordhelp.neetokb.com/admin/articles/export-logs-from-extension/edit

  • This is an article to export logs from the extension. In no other page are we referencing this. No user would search for this article. only case is if a customer support asks for the logs, and shares this article as a guideline. But in this case do we need to make this public in the help center, why not keep it elsewhere and share the link.

https://neetorecordhelp.neetokb.com/admin/articles/sharing-your-recordings/edit

  • perfect for gif

https://neetorecordhelp.neetokb.com/admin/articles/share-via-social-media-and-qr-code/edit

  • perfect for video or couple of gifs

https://neetorecordhelp.neetokb.com/admin/articles/embedding-recording-in-a-webpage/edit

  • can we remove the code snippets here. does not provide any value, we have the code in the website.

  • perfect for long video

https://neetorecordhelp.neetokb.com/admin/articles/share-a-gif-of-your-recording/edit

  • perfect for gif

https://neetorecordhelp.neetokb.com/admin/articles/managing-access-to-recordings/edit

  • the headings here are not the same as the radio buttons, I'm saying we change it and add the keywords.

https://neetorecordhelp.neetokb.com/admin/articles/basic-data-flow/edit

  • do we need this?

https://neetorecordhelp.neetokb.com/admin/articles/upgrading-team-member-to-pro/edit

  • what is this article for, it is not published and the information in there is wrong.

https://neetorecordhelp.neetokb.com/admin/articles/transcript-not-generated-correctly/edit

  • ideal for a gif

https://neetorecordhelp.neetokb.com/admin/articles/chrome-extension-not-opening/edit

  • ideal for gif

https://neetorecordhelp.neetokb.com/admin/articles/unable-to-record-sound-camera/edit

  • need to redo this article, and see if the instructions are the same.

  • Need to replace the video with a supademo video ideally

https://neetorecordhelp.neetokb.com/admin/articles/automatic-title-generation/edit

  • let's add a gif here of transcript generating, and editing it.

https://neetorecordhelp.neetokb.com/admin/articles/automatic-transcript-generation/edit

  • this article has the troubleshooting section, exactly as this article

  • Thinking of removing it completely, since i dont think we have the option to set transcript language

https://neetorecordhelp.neetokb.com/admin/articles/folders/edit

  • perfect for gifs

https://neetorecordhelp.neetokb.com/admin/articles/adding-zoom-effects-to-recorded-videos/edit

  • need to update video

https://neetorecordhelp.neetokb.com/admin/articles/how-to-grant-access-to-videos/edit

  • perfect for gif

NEED TO EDIT FROM Organize recordings using folders